Store Monitoring v1.3.0
Frequently Asked Questions
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How to disable your extension?
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To disable any of our extensions, please, follow this algorithm:
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
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How to install a Magento extension by NEKLO?
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1. 1. Disable Compilation mode if it is enabled (System - Tools - Compilation).
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
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How to translate an extension?
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There are two options for translating your Magento extension.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
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How to uninstall the extension?
-
To completely uninstall any of our extensions, first start from disabling it. To disable the extension, please follow the next steps:
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
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How to update NEKLO extension?
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1. Log in into your account
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it's enabled)
7. Re - run the Compilation mode
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I’m getting this error: SQLSTATE[23000]: Integrity constraint violation. What shall I do?
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Next time, please, disable the compilation mode prior to uploading the extension files to your server.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
<disable_local_modules>false</disable_local_modules> with
<disable_local_modules>true</disable_local_modules>
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
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I’m running several stores, shall I buy a separate extension for each of them or it is possible to use one extension?
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You can use one extension per one live Magento installation. It means that if you run multiple stores on same one Magento installation, you just buy our extension once and then use it for all your stores.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
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There’s a "404 Not Found" error when opening configuration page.
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Please, log out and then log back into the backend, so Magento can refresh permissions.
Store Monitoring Features
What will you be capable of using Store Monitoring
Store Monitoring is an application that contains the functions for keeping control of your store without necessary logging in Admin Panel. Track the store condition wherever you are using a special app. Connect Store Monitoring with your store once and monitor it when you like.
Track your stores condition with little efforts
Monitor a store without Magento Admin Panel
Store Monitoring is an application that contains the functions for keeping control of your store without necessary logging in Admin Panel. Track the store condition wherever you are using a special app. Connect Store Monitoring with your store once and monitor it when you like.
Track a number of stores at once
You are able to connect multiple stores to a single application to monitor them faster. Switch between them in no time and keep control over your business. Receive daily reports, keep an eye on server condition, and check sales statuses on every your store in one place.
Get main business information
Real-time Dashboards
Track detailed information on your store orders, amounts of sold products, bestsellers, customers, and so on. Get all the data needed for successful store management and monitor your revenue. Our Dashboards will keep you informed about your sales.
See illustrative and complete graphs
Some data is better acquired in the form of graphs. That is why in Store Monitoring you will see detailed diagrams with orders or amounts of sold products. Check the statistics for the particular period of time and see the revenue received in a definite time.
Dashboards
Get main information in one place
In the tab Dashboards you are able to monitor
all the operations with your products and orders, for example:
- Orders. See a graph with all the orders within the particular time frames.
- Amounts. View the amount of products sold for a particular period of time.
- Bestsellers. Check the products that your clients like the most.
- Last Orders. See the products that were just sold.
- Most Viewed Products. See the items that drag special attention from visitors.
- Top and New customers. Receive detailed information about your clients.
- Searches. Keep track of the products that your clients look for the most in your store.
Reports
- Total ordered
- Order Taxes
- Total Invoiced vs. Paid
- Total Shipped
- Total Refunded.
- SCoupons Usage
Keep informed 24 hours a day
Store Monitoring provides you with special
reports on your orders, customers actions, and marketing strategy. Just go to the tab Reports and see the following options:
Store Info
See the general store information
Find full information about your orders,
clients, and out-of-stock products with no time references, available in the tab Store Info:
- Orders. Check all the orders ever created on your website.
- Customers Online. Find out, which your clients are online right now.
- Customers. See the detailed data about your clients and their performed orders.
- Out of stock. Learn about the products that went out of stock.
Server State
Find relevant information on your server condition
Monitor your website performance and see whether its need special attention in the tab Server State. Be in full control of your store having the necessary information about your CPU, RAM, and hard disc load, along with Time To First Byte. Have relevant information about your server and see understandable graphs of the used resources to improve the overall performance.
Magento State
Check your Magento store condition
Find out about any problems or errors
appearing on your website and deal with
them right away. Be sure that your store
is online and stays available for clients.
In the tab Magento State you will find the following information:
- /var/report and /var/log for tracking errors on your website
- Indexers and Cachers to see their statuses
- Last Store Heartbeat to check the response of your store
Alerts and Profile
Receive special notifications on the most important issues
If you go to the tab Alerts, you will see a list of special messages that notify you on particular issues you set. Just read the short notifications and stay informed about general state of your online store.
Switch between stores or Log out
The tab Profile allows you to change the store to configure right now, if you have connected a number of them to this extension. Select it in the relevant field and choose the store you need right now. You can also log out in this tab.
Installation
To install Store Monitoring extension for your online store, you should first of all download the folder with the extension and extract the files from it to your Magento installation root folder. Flush your cache proceeding to System > Cache Management and by that finish the process of installation.
Connect your Admin Panel to your Store Monitoring application
The process of connection is simple. At first, you need to connect Magento with the gateway server using the Connect button. Then add phone number to verify the Magento store by the mobile application, and save the config.
After that open Store Monitoring application on your mobile device and set the same phone number. By that you verify your
Magento store using the SMS code. Now the application is connected with your Magento store. From this moment you can work only with the mobile application.
Frequently Asked Questions
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
<disable_local_modules>false</disable_local_modules> with
<disable_local_modules>true</disable_local_modules>
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it\'s enabled)
7. Re-run the Compilation mode
Reasons to choose NEKLO
We have a qualified support team that is always there to help. We look forward to challenges and approach each of them with an open mind and a nonstandard way of thinking. If there is a problem, we know the solution.
We earned the right to be trusted and proud of the work we have done. We completed many tasks and have a lot to come. We have worked on broad range of domains such as e-Business, Supply Chain Management, Pharmaceuticals, Healthcare, Education, Data Warehousing and more.
We deliver solutions that that we know will work. 40% of our developers are Magento, Oracle and Zend certified. We are enthusiastic about what we do, we are the experts in the field of eCommerce and have a portfolio worth a look.
