Frequently Asked Questions
-
I’m getting this error: SQLSTATE[23000]: Integrity constraint violation. What shall I do?
-
Next time, please, disable the compilation
mode prior to uploading the extension files to your server.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
false with
true
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
-
How to disable your extension?
-
To disable any of our extensions, please, follow this algorithm:
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
-
How to install a Magento extension by NEKLO?
-
1. 1. Disable Compilation mode if it is enabled (System - Tools - Compilation).
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
-
How to translate an extension?
-
There are two options for translating your Magento extension.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
-
How to uninstall the extension?
-
To completely uninstall any of our extensions, first start from disabling it. To disable the extension, please follow the next steps:
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
-
How to update NEKLO extension?
-
1. Log in into your account
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it's enabled)
7. Re - run the Compilation mode
-
I’m running several stores, shall I buy a separate extension for each of them or it is possible to use one extension?
-
You can use one extension per one live Magento installation. It means that if you run multiple stores on same one Magento installation, you just buy our extension once and then use it for all your stores.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
-
There’s a "404 Not Found" error when opening configuration page.
-
Please, log out and then log back into the backend, so Magento can refresh permissions.
Be involved with your customers
Latest tweets related to your brand
Maintaining a business online nowadays is impossible to imagine without staying in touch with your customers via social media. Twitter is a powerful instrument for introducing your brand to its potential customers. Twitter is great at serving for commercial purposes like PR activities and content promotion as well as for interaction with followers. Using Twitter widget allows you to expand your presence in social networks in and see what your audience is interested in.
Full-on Twitter interface in a widget
Twitter widget is quick to set up, has user-friendly settings and handy layout with all basic Twitter functions. You can specify the name of the widget, choose the place on the page where you want it to be displayed, and select store views you want to add the widget. With Twitter Widget extension, you can draw your customers’ attention to the latest events and announcements, get immediate feedback through Twitter activity right from the store and get noticed more frequently.
Easy integration into your store design
Regular updates and a clear layout
Your store is not only a cart with checkout. It is a place where customers come back to see if you have anything on sale or just to purchase something they saw and wanted. Twitter is a perfect tool to give updates on prices or show some ‘behind the scenes’ stuff. Introduce yourself to your new shoppers and give a warm welcome to the new one by adding a widget or a few to your store pages. You can make it at Content > Elements > Widgets > Add Widget, and there choose a widget type and a design theme.
Convenient backend management
Give every widget a title that will help you distinguish it among other extensions in Widget Title field.
This name will be shown on the backend only, in the widgets grid. To make it visible on a certain store of yours,
configure the ‘Assign to the Store views’ feature.
Important notice: make sure the design theme of every widget coincides with the one you are using with a
current store, otherwise there can be issues with displaying a widget.
Intuitive settings and layout updates
Multiple widgets for different Store Views
Customers enjoy it when brands share their human side. Twitter is a perfect example of that, but not so many
customers are interested in visiting your account directly. But if you have anything to share, you can show it in
your sidebar, at your footer, at the homepage.
Important notice: make sure the extension is enabled at Stores > Settings > Configuration > Neklo Tab >
Twitter Widget. If the extension is disabled, none of the widgets will be displayed.
Variative widget placement
There are Storefront Properties, located in the tab at Content > Elements > Widgets > NEKLO Twitter Widget, which determine where and how your widget will look in your store. Widgets can be placed anywhere you want it to be in the store. There is the Layout Updates section of settings where you can configure a very specific placement or a very common one, depending on your page layout.
Twitter timeline that works
Customer engagement via tweets
Don’t miss out on the effective tool to grow your audience and make the most out of your store. Showing your Twitter activity through Twitter Widget contributes to customer loyalty and provides anyone who visits the store with a better user experience.
Native Twitter functionality
In Twitter Widget extension, Twitter feed looks exactly as you know it. The timeline can be scrolled, displays images and links, and features like and share buttons. That means, your customers can interact with your tweets right from the store.
Tweets displayed from any account
Authorization-free access
To start sharing tweets with the world, switch to the Widget Options tab, located at Content > Elements > Widgets > NEKLO Twitter Widget. There you can put in a name of the account that you want to be shared in the ‘Username’ field. This can be any account, not especially the one you have access to. Twitter Widget extension does not require credentials or password to show the tweets.
Customizable widget properties
Make your widget convenient for your customers. You can set the number of latest tweets visible in the widget, and this number is not limited: if the displayed tweets don’t fit the screen, the customers are able to scroll down in the widget.
How to install Twitter Widget for Magento 2?
To install Twitter Widget extension for Magento 2, you need to have FTP/SSH access details.
- Unpack the downloaded folder with the extension and sent the extracted files to your root folder of your Magento 2 installation.
- Run the following commands from the command line:
bin/magento module:enable Neklo_Core
bin/magento module:enable Neklo_Twitter
bin/magento setup:upgrade
bin/magento setup:static-content:deploy - In your admin panel, go to System > Cache Management and flush Magento cache.
- Log out from Magento and login to reload ACL (account control level) rules.
- Twitter Widget extension for Magento 2 can be enabled in your Admin Panel at to Stores > Settings > Configuration > Neklo Tab > Twitter Widget. There you can enable the extension and configure the rest of the settings.
Frequently Asked Questions
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it\'s enabled)
7. Re-run the Compilation mode
Reasons to choose NEKLO
We have a qualified support team that is always there to help. We look forward to challenges and approach each of them with an open mind and a nonstandard way of thinking. If there is a problem, we know the solution.
We earned the right to be trusted and proud of the work we have done. We completed many tasks and have a lot to come. We have worked on broad range of domains such as e-Business, Supply Chain Management, Pharmaceuticals, Healthcare, Education, Data Warehousing and more.
We deliver solutions that that we know will work. 40% of our developers are Magento, Oracle and Zend certified. We are enthusiastic about what we do, we are the experts in the field of eCommerce and have a portfolio worth a look.
