Frequently Asked Questions
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How to disable your extension?
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To disable any of our extensions, please, follow this algorithm:
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
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How to install a Magento extension by NEKLO?
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1. 1. Disable Compilation mode if it is enabled (System - Tools - Compilation).
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
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How to translate an extension?
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There are two options for translating your Magento extension.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
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How to uninstall the extension?
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To completely uninstall any of our extensions, first start from disabling it. To disable the extension, please follow the next steps:
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
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How to update NEKLO extension?
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1. Log in into your account
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it's enabled)
7. Re - run the Compilation mode
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I’m getting this error: SQLSTATE[23000]: Integrity constraint violation. What shall I do?
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Next time, please, disable the compilation mode prior to uploading the extension files to your server.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
<disable_local_modules>false</disable_local_modules> with
<disable_local_modules>true</disable_local_modules>
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
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I’m running several stores, shall I buy a separate extension for each of them or it is possible to use one extension?
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You can use one extension per one live Magento installation. It means that if you run multiple stores on same one Magento installation, you just buy our extension once and then use it for all your stores.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
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There’s a "404 Not Found" error when opening configuration page.
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Please, log out and then log back into the backend, so Magento can refresh permissions.
I want to say Thanks to Neklo for their patience and support. The guys helped me to solve my issue.
(By the way it's one of the most trending modules for Magento 2;)
Features of Instagram Integration extension for Magento 2
Instagram Account is the source of your images in the specific widget
Instagram Feed Magento extension allows you to publish the Instagram content “by Username”. The posts of the respective Instagram account connected to your Facebook Business Page will be shown. You can connect as many Instagram accounts to your Facebook page as you wish, just remember to switch to the Professional Account in your Instagram app.
Control Caching of your Instagram posts
The extension has an option to set Cache Lifetime that regulates the period for the posts to remain in the cache which improves page loading times. Decide on how long you want the posts to be stored and identify this time in your Admin Panel. Remember that cached posts load faster.
Choose the Store Views to assign your widget
If you have multi-store installation, such as variants of the same store for different languages, you can assign Instagram Feed widget to any or all of them. Moreover, you can create one widget for one Store View and another one for all the rest.
Choose the exact page for the widget display
The widget lets you create a layout, where you can assign a page, or pages that display Instagram posts. It is a convenient option allowing you to post the Instagram Feed posts on one, several, or all the pages of your Magento Store.
Indicate the exact place for the widget
Layout updates have another useful feature: it allows you to specify the exact place on a page, where your widget will be displayed. Choose a Footer, or a Header and attach your widget to this web page area.
Show or hide a particular widget without removing it
In Instagram Feed settings you can enable the display of a particular widget. Turn it on or off when necessary without deleting it, having all your settings intact.
Give your widget’s block a title and a descriptionю
You have the ability to assign a title and a description to each instance of the Instagram Feed widget to give your clients a glimpse of what you want to show them. Make every image block unique with individual descriptions of the content. Tell your clients a bit more about the photos shown.
Select the way your users will see the post details.
Instagram Feed Magento extension allows you to open images and post details in a hovering Lightbox, keeping the user's attention in your store. Should you want to provide ability to the users to be redirected to Instagram website, you have that option as well. Moreover, you are also able to show and hide some or all of the detailed information about Instagram posts.
Set the post information you want to show.
Not only can you show or hide selection of Instagram post details, but you can also manage which information to display. For example, your users can see avatar and like count, while the date of creation can be hidden for them.
Choose the view of the Instagram Feed.
Instagram Feed Magento extension supports two types of layout display: a slider or a grid. Choose the way that suits your design better.
Have your posts be shown automatically
Let your visitors see all your posts without even clicking on the block. Turn Autostart on and Instagram posts will be displayed automatically. Set a constant photo presentation if you want.
Set the maximum amount of given images.
Sometimes there are too many posts available. Some of them may be irrelevant. Set the maximum number of photos that are taken from a certain Instagram account and set it in your Admin Panel.
How to install Instagram Integration Widget?
To install Instagram Integration Widget for Magento 2, you need to have FTP/SSH access details.
- Unpack the downloaded folder with the extension and sent the extracted files to your root folder of your Magento 2 installation.
- Run the following commands from the command line:
bin/magento module:enable Neklo_Core
bin/magento module:enable Neklo_Instagram
bin/magento setup:upgrade
bin/magento setup:static-content:deploy - In your admin panel, go to System > Cache Management and flush Magento cache.
- Log out from Magento and login to reload ACL (account control level) rules.
- Instagram Integration Widget for Magento 2 can be enabled in your Admin Panel at to Stores > Settings > Configuration > Neklo Tab > Instagram Widget. There you can enable the extension and configure the rest of the settings.
Frequently Asked Questions
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it\'s enabled)
7. Re-run the Compilation mode
Reasons to choose NEKLO
We have a qualified support team that is always there to help. We look forward to challenges and approach each of them with an open mind and a nonstandard way of thinking. If there is a problem, we know the solution.
We earned the right to be trusted and proud of the work we have done. We completed many tasks and have a lot to come. We have worked on broad range of domains such as e-Business, Supply Chain Management, Pharmaceuticals, Healthcare, Education, Data Warehousing and more.
We deliver solutions that that we know will work. 40% of our developers are Magento, Oracle and Zend certified. We are enthusiastic about what we do, we are the experts in the field of eCommerce and have a portfolio worth a look.
