Frequently Asked Questions
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I’m getting this error: SQLSTATE[23000]: Integrity constraint violation. What shall I do?
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Next time, please, disable the compilation
mode prior to uploading the extension files to your server.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
false with
true
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
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How to disable your extension?
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To disable any of our extensions, please, follow this algorithm:
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
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How to install a Magento extension by NEKLO?
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1. 1. Disable Compilation mode if it is enabled (System - Tools - Compilation).
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
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How to translate an extension?
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There are two options for translating your Magento extension.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
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How to uninstall the extension?
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To completely uninstall any of our extensions, first start from disabling it. To disable the extension, please follow the next steps:
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
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How to update NEKLO extension?
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1. Log in into your account
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it's enabled)
7. Re - run the Compilation mode
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I’m running several stores, shall I buy a separate extension for each of them or it is possible to use one extension?
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You can use one extension per one live Magento installation. It means that if you run multiple stores on same one Magento installation, you just buy our extension once and then use it for all your stores.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
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There’s a "404 Not Found" error when opening configuration page.
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Please, log out and then log back into the backend, so Magento can refresh permissions.
The extension works as it is decribed. Thanks.
Features of Birthday Coupon for Magento 1
Birthday Coupon extension lets you not only to send birthday congratulations to your users, but also make them a gift with a discount. Configure the module the way you like: set your own code display, indicate an email template, choose a sender, and so on. Birthday Coupon has a number of features and options handy for store owners
Quickly and easily turn the extension on
Birthday Coupon has a special option in its configuration tab responsible for quick extension enabling and disabling. So, after installation, you can quickly switch it on with one single click. Moreover, you can turn it off when your perform, for example, overall website testing or anything else.
Use your own discount rules
The extension allows you to create your own discount rules with the particular configurations. The only option here that must be set in a definite way is coupon auto generation. All the rest you are free to configure the way you like, including the amount of your discount and other accompanying features.
Configure your discount coupons and codes
Have your coupons generated automatically
You don’t have to send or configure every coupon manually - they will be dispatched automatically. Right after you set specific discount rules with coupons auto generation and assign them to the extension, the process of automatic sending will start. So, you won’t have to control everything - it will work without your constant monitoring.
Adapt the discount code the way you wish
Birthday Coupon has a number of functions for discount code appearance customizing. For example, you can enter a suffix and a prefix that will apply to all the codes or you can set a separating dash every particular number of symbols. There is also a possibility to indicate the overall possible amount of symbols excluding the mentioned prefix, suffix, and separators.
Enjoy easy email settings
Enjoy automatic congratulation emails dispatch
The same as coupons, emails will be sent automatically right after enabling the extension. There is no need to create and send an email every time a client has a birthday. Once you set a correspondent template, your clients will receive these email upon their birthdays.
Set the date for email sending
It is not always reasonable to give a discount in the same day when a person has a birthday. It is way better to send a coupon in advance so as to let a customer schedule a shopping trip and as a result buy something as a gift for a birthday. You set the exact number of days before a birthday, when a coupon will be sent. You can even set it to be delivered after birthday if you wish - the extension supports this feature as well.
Create and use your own email template
There are no single texts in this extensions that are used in every email. You can write your own text and use it in the congratulation emails. Birthday Coupon supports the Magento templates, so you can create one and use it for your emails.
Indicate the email address that sends congratulatory coupons
The email address of a sender is not taken automatically from an unknown source. You are the person, who sets it, so it shouldn’t necessarily be an email of the head manager or whatever. Set the email you wish and let your clients see the particular sender of your emails.
Specific price rules
Set new price rules for the extension
First of all, you need to develop separate price rules for operating wit Birthday Coupon extension. To do so, go to Promotions > Shopping Cart Price Rules. Here you can configure the rules the way you like, except for Coupon and Coupon Code. In these fields you should set “Specific Coupon” and “Use Auto Generation” correspondingly. All the other options are free to configure up to your requirements.
Preferences of Birthday Coupon
Basic settings of the extension
All the main configurations of Birthday Coupon can be find in System > Configuration > NEKLO > Birthday Discount Coupon > General Settings. Here you will find everything for proper primary adjustment. The field “Is Enabled” regulates functioning of the extension. With the help of it, you can disable and enable it anytime you like with no efforts. In “Associated sales rule” you can assign price rules for Birthday Coupon to work with. You have created new price rules with auto generated coupons especially for this feature. “Send emails X days before birthday” sets when exactly the emails with a discount code will be sent. Bear in mind that you can set here a negative number and it will mean that a coupon will be sent after a client’s birthday.
Adjust the code and your emails
Configure the discount code view
Further in this window you will come across the tab called “Coupon generator settings”. It is fully responsible for code configurations. The first option here called “Code Length” allows you to set the wished amount of symbols that the created coupon code will contain. In “Code Format” you can indicate one of the three possible ways how your code will be displayed: in alphanumeric, alphabetical, or numeric manner. “Code Prefix” and “Code Suffix” add new parts to your code that will be attached to all the sent codes. In “Dash Every X Characters” you can set a dash-separator that repeats every number of symbols you have set.
Set email configurations
The last tab in this window is called “Email settings” and it allows to configure all the main features connected with emails, like emails sender and the overall message. “Birthday Email Template” is aimed to set a text template used in congratulation emails. In “Birthday Email Sender” you can set the addresser of your emails.
Adding email templates and senders
Create email templates
Just in case if you have lost among Magento standard configurations and now can’t find the tabs, where templates and senders can be created, we remind you of the paths to them. So, to create a new email template, go to System > Transactional Emails. Here you will see the table with all the available templates. If you don’t yet have an appropriate template for your Birthday Coupon email, click on the button “Add New Template”. You will appear on a tab, where you can create a new email template.
Modify the existing email senders
To change the email senders and adapt them to your current situation, go to System > Configuration > General > Store Email Addresses. You will find 5 standard senders. Adjust them the way you like: set your own name and email addresses appropriate for your current tasks. Don’t forget to “Save Config”.
Install Birthday Coupon
Basic settings of the extension
Extension installation doesn’t take much time. At first, you should have FTP/SSH access details and disable code compilation before you perform main steps of the process of installation. I f you leave the setting enabled, your website can become inaccessible. To disable it, go to System > Tools > Compilation and click on the button “Disable”. Then you should perform the following steps:
1. Download a folder with the extension
2. Extract all the files in it in your Magento 1 root folder installation.
3. Clean your cache in System > Cache Management.
4. Turn on the code compilation again in System > Tools > Compilation after you
have installed the extension.
5. Log out from Magento and log in again to reload ACL (account control level) rules.
Frequently Asked Questions
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it\'s enabled)
7. Re-run the Compilation mode
Reasons to choose NEKLO
We have a qualified support team that is always there to help. We look forward to challenges and approach each of them with an open mind and a nonstandard way of thinking. If there is a problem, we know the solution.
We earned the right to be trusted and proud of the work we have done. We completed many tasks and have a lot to come. We have worked on broad range of domains such as e-Business, Supply Chain Management, Pharmaceuticals, Healthcare, Education, Data Warehousing and more.
We deliver solutions that that we know will work. 40% of our developers are Magento, Oracle and Zend certified. We are enthusiastic about what we do, we are the experts in the field of eCommerce and have a portfolio worth a look.
