Frequently Asked Questions
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I’m getting this error: SQLSTATE[23000]: Integrity constraint violation. What shall I do?
-
Next time, please, disable the compilation
mode prior to uploading the extension files to your server.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
false with
true
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
-
How to disable your extension?
-
To disable any of our extensions, please, follow this algorithm:
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
-
How to install a Magento extension by NEKLO?
-
1. 1. Disable Compilation mode if it is enabled (System - Tools - Compilation).
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
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How to translate an extension?
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There are two options for translating your Magento extension.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
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How to uninstall the extension?
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To completely uninstall any of our extensions, first start from disabling it. To disable the extension, please follow the next steps:
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
-
How to update NEKLO extension?
-
1. Log in into your account
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it's enabled)
7. Re - run the Compilation mode
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I’m running several stores, shall I buy a separate extension for each of them or it is possible to use one extension?
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You can use one extension per one live Magento installation. It means that if you run multiple stores on same one Magento installation, you just buy our extension once and then use it for all your stores.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
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There’s a "404 Not Found" error when opening configuration page.
-
Please, log out and then log back into the backend, so Magento can refresh permissions.
Improve customer experience without complex configuration
The point is by default, Magento restricts you to create a multiple shipping carrier within a shipping method for each user. In this case, your customers don't even have that much of a choice. If the costs are too high or another carrier is preferable, this can lead to a cart abandonment. The good news is that with the Extended Table Rate Shipping extension this is no longer an issue. By making your shipping range wider, you make orders placed in your store worth it.
Once you install the extension, there will appear an additional block at the checkout, containing multiple
shipping methods. All the rest functionality of your Magento 2 will remain the same you are used to.
Configure your flexible table rates
The configuration page at Stores > Configuration > Sales > Shipping Methods will work and look as usual, and you can adjust the settings to your liking. For the extension to work on the storefront, you have to pay attention to standard settings.
Extended Table rate configuration process
- Enable Table Rate Shipping Method.
- Input the name of your shipping methods under which all the carriers will be listed.
- Customize the error message for this shipping method.
- Chose the condition for shipping methods calculation. Every condition prioritizes some order attribute to suggest the customer most suitable shipping options considering that attribute. The conditions are weight, price, and number of items. That means, the summary of the order will obey that attribute, and the customers at checkout will see the options regarding their type of order. You can choose the condition that is suitable to your customers based off most common order types.
- Then you can process to importing your CSV file in the admin panel.
Integrate all your shipping methods at once
You don’t have to sacrifice some shipping methods because vanilla Magento won’t let you have more. You can let your customers have more than flat rate and conventional free shipping. Besides standard shipping functionality from Magento, that includes the biggest shipping carriers, you can add your own table rate with Extended Table Rate extension. There is an opportunity to export or import a CSV file with input parameters and rules. After you upload it, the Extended Table Rate extension will do the rest and sort out your carriers by shipping methods.
One more Important note: If the Free Shipping was set in Price Rules before, the Free Shipping will be displayed at the checkout when all applied conditions are fulfilled.
Make your checkout fulfill specific needs
Flexible order fulfillment
Sometimes you get huge orders, sometimes you get wholesale orders, and sometimes your customers add a product to the basket hoping that you can deliver it in time. Applying the same flat rate to completely different orders can make your customers refuse to purchase from you.
Shipping rate specifications
Extended Table Rates extension allows you to estimate shipping for every order, depending on specific parameters. The shipping prices still will be calculated depending on the country, region, and the weight of a product. This will make the order process simpler for the customer and make the time they spend at the checkout shorter, because it is much easier to figure out the best shipping option of there are a few of them instead of one.Make your shipping possibilities more flexible
The more options you offer to a customer, the higher is the chance he will end up with a purchase. If you sell online, fair pricing and flexible shipping policy are what helps trigger a buying decision. And while with the pricing part everything seems to be clear, the latter point is more likely to become a challenge for an online store owner.
How to install Extended Table Rate Shipping for Magento 2?
To install NEKLO extension for Magento 2, you need to have FTP/SSH access details.
- Unpack a zip file you have downloaded.
- Upload the files from the zip file into the root folder of your Magento 2 installation. Please note that it is advisable to merge the files in the folders, not to replace them. On MacOS, use Transmit option.
- Connect to your Magento directory with SSH.
- Run the following commands from the command line:
bin/magento module:enable Neklo_Core
bin/magento module:enable Neklo_XTableRate
bin/magento setup:upgrade
bin/magento setup:static-content:deploy - In your admin panel, go to System > Cache Management and flush Magento cache.
- Log out from Magento and login to reload ACL (account control level) rules.
- You don’t need to enable Extended Table Rate Shipping for the extension to work. It is on once the installation is completed. To proceed to the settings, go to Stores > Settings > Configuration > Sales > Shipping Methods > Table Rates. There you can enable additional
Frequently Asked Questions
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it\'s enabled)
7. Re-run the Compilation mode
Reasons to choose NEKLO
We have a qualified support team that is always there to help. We look forward to challenges and approach each of them with an open mind and a nonstandard way of thinking. If there is a problem, we know the solution.
We earned the right to be trusted and proud of the work we have done. We completed many tasks and have a lot to come. We have worked on broad range of domains such as e-Business, Supply Chain Management, Pharmaceuticals, Healthcare, Education, Data Warehousing and more.
We deliver solutions that that we know will work. 40% of our developers are Magento, Oracle and Zend certified. We are enthusiastic about what we do, we are the experts in the field of eCommerce and have a portfolio worth a look.
