Also Viewed Related Products Widget v1.2.1
Frequently Asked Questions
-
I’m getting this error: SQLSTATE[23000]: Integrity constraint violation. What shall I do?
-
Next time, please, disable the compilation
mode prior to uploading the extension files to your server.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
false with
true
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
-
How to disable your extension?
-
To disable any of our extensions, please, follow this algorithm:
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
-
How to install a Magento extension by NEKLO?
-
1. 1. Disable Compilation mode if it is enabled (System - Tools - Compilation).
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
-
How to translate an extension?
-
There are two options for translating your Magento extension.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
-
How to uninstall the extension?
-
To completely uninstall any of our extensions, first start from disabling it. To disable the extension, please follow the next steps:
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
-
How to update NEKLO extension?
-
1. Log in into your account
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it's enabled)
7. Re - run the Compilation mode
-
I’m running several stores, shall I buy a separate extension for each of them or it is possible to use one extension?
-
You can use one extension per one live Magento installation. It means that if you run multiple stores on same one Magento installation, you just buy our extension once and then use it for all your stores.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
-
There’s a "404 Not Found" error when opening configuration page.
-
Please, log out and then log back into the backend, so Magento can refresh permissions.
Make sure more of your products are seen by customers
Also Viewed Related Products is a widget that gathers and shows to your store visitors a selection of products that are similar to the ones being viewed right now. When a customer goes to a category, product, or any other page, they can see a tab with a few products that might catch their attention. The choice of where the widget will be is yours, as well as the number of products that will be displayed.
Configure the way your widget works
To enable the widget, make your way to Stores > Settings > Configuration > Neklo > Who Viewed This Also Viewed. There, you are able to turn the extension on and give your widget tab a name according to your purpose. It can be ‘Related Products’, ‘Similar Products’, You might also like’ and other phrases that explain customers what they see. You can go for a CTA like ‘Explore more products’, etc, as well.
Set a relevant time period for the statistics collection
‘Process day’ is a field where you out a number of days for the data about the products and customer behaviour to be collected and analyzed. Depending on your customer flow and the order volume, it is up to you what period to put in use.
Increase the average check of your store by cross-selling
Offering similar products to the customers with the same interests and behaviour patterns is a working cross-selling technique that you can implement and try on your own in a few clicks. The selection of the products is fully automated and doesn’t require manual configuration. To see the widget on the storefront, you only have to create one with Magento native settings kit.
Choose an appropriate place for Related Products tab
The widget for Related Products tab can be created and configured at Content >
Elements > Widgets. The looks of the widget and its placement are set in the Storefront properties tab, while in
Widget Options you are able to specify how many product items the tab on the storefront will contain. The
placement of the widget can be configured and changed according to your store design, and changed anytime.
How to install Also Viewed Related Products extension for Magento 2?
To install Also Viewed Related Product extension for Magento 2, you need to have FTP/SSH access details.
- Unpack a zip file you have downloaded.
- Upload the files from the zip file into the root folder of your Magento 2 installation. Please note that it is advisable to merge the files in the folders, not to replace them. On MacOS, use Transmit option.
- Connect to your Magento directory with SSH.
- Run the following commands from the command line:
bin/magento module:enable Neklo_Core
bin/magento module:enable Neklo_WhoViewed
bin/magento setup:upgrade
bin/magento setup:static-content:deploy - In your admin panel, go to System > Cache Management and flush Magento cache.
- Log out from Magento and login to reload ACL (account control level) rules.
- You don’t have to enable the extension in order for it to work. To see the widget with the most reviewed products on the storefront, proceed to create widgets at Admin Panel > Content > Widgets > Add a Widget. Make sure that the design theme of your widget coincides with the design theme you are using in your store.
Frequently Asked Questions
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it\'s enabled)
7. Re-run the Compilation mode
Reasons to choose NEKLO
We have a qualified support team that is always there to help. We look forward to challenges and approach each of them with an open mind and a nonstandard way of thinking. If there is a problem, we know the solution.
We earned the right to be trusted and proud of the work we have done. We completed many tasks and have a lot to come. We have worked on broad range of domains such as e-Business, Supply Chain Management, Pharmaceuticals, Healthcare, Education, Data Warehousing and more.
We deliver solutions that that we know will work. 40% of our developers are Magento, Oracle and Zend certified. We are enthusiastic about what we do, we are the experts in the field of eCommerce and have a portfolio worth a look.
