Frequently Asked Questions
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How to disable your extension?
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To disable any of our extensions, please, follow this algorithm:
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
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How to install a Magento extension by NEKLO?
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1. 1. Disable Compilation mode if it is enabled (System - Tools - Compilation).
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
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How to translate an extension?
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There are two options for translating your Magento extension.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
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How to uninstall the extension?
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To completely uninstall any of our extensions, first start from disabling it. To disable the extension, please follow the next steps:
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
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How to update NEKLO extension?
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1. Log in into your account
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it's enabled)
7. Re - run the Compilation mode
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I’m getting this error: SQLSTATE[23000]: Integrity constraint violation. What shall I do?
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Next time, please, disable the compilation mode prior to uploading the extension files to your server.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
<disable_local_modules>false</disable_local_modules> with
<disable_local_modules>true</disable_local_modules>
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
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I’m running several stores, shall I buy a separate extension for each of them or it is possible to use one extension?
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You can use one extension per one live Magento installation. It means that if you run multiple stores on same one Magento installation, you just buy our extension once and then use it for all your stores.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
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There’s a "404 Not Found" error when opening configuration page.
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Please, log out and then log back into the backend, so Magento can refresh permissions.
Support is very fast and helpful to process requests
What you will get with Instagram Feed for Magento 1
Instagram Account is the source of your images in the specific widget
Instagram Feed is a tool aimed to attract more customers to your online store and make your pages diverse. Show your clients the upcoming products or your real-life cases. Show photos from presentations and various industry events. Show them whatever you like - just share your photos in your store through Instagram Feed!
Display posts by Instagram Username via Facebook Graph API Authorisation
To get the posts, you will need to switch to the Professional Account in Instagram, add a Facebook page and receive a unique API Access Token in Magento. Don’t worry, the process won’t take more than 5 minutes! As soon as you get the Access Token, you’ll be able to obtain the posts sorted by the Username.
Customize your widget
Instagram Feed supports two types of images display: a grid or a slider. What option is better for your exact web store is your choice! You can also specify the total number of visible Instagram Posts and the number of items on the page to make your design attractive to your customers.
Select the way your users will see the post detailsy
You and your customers will have a choice when displaying Instagram post details. Choose a Lightbox or a Redirection to Instagram page of a corresponding account, moreover, you can choose an option of not showing detailed information at all. Instagram Feed supports this function as well.
Manage layout updates
You can make your Instagram posts visible on any page you consider the best for it. Choose a particular page or display the Instagram posts on all of the pages. Instagram Feed supports multi-page function. You can adapt this widget to your store in the best way!
Specify the exact place for the widget to appear
Easy and friendly settings of this Instagram Feed Magento extension will let you attach the widget displayed in your design to any place of a page you want: Header, Footer, or a Column. Thus, you can regulate the way the photos from Instagram are displayed, allowing for improvement of your customers’ User Experience.
Use clear and simple extension settings
All the settings in Instagram Feed have their functionality cover all of the important details. No useless and bulky configurations. It helps you to adjust everything properly and not get confused with the number of options.
Make the widget different
For your and your users convenience, or just for better appearance, you can set a title and a description of the widget shown. The title clarifies what photos your customers see. The description has the same purpose, but it provides more information.
Regulate the information shown
If you set the detailed information to be shown in a Lightbox, you will have a choice to display which data is shown to the users: a date of the photo creation, the number of likes, the author’s avatar, a username, etc. You may wish not to show this data as this option is also available in Instagram Feed for Magento extension.
Automatic cache deleting
To reduce the load on your server and to improve page loading time, you have control over how long cached Instagram Posts information remains on your server.
Indicate general settings of Instagram Feed
Instagram Feed is the Magento extension you can turn on or off without deleting it or changing the code on your pages. Navigate to General Settings tab for Instagram Feed Magento extension: System > Configuration > NEKLO Tab > Instagram Feed. Here you will find the option called “Enabled”. You may adjust this setting to either display, or hide Instagram posts on all of your pages.
How to install Instagram Feed?
To install NEKLO extension for Magento 1, you need to have FTP/SSH access details.
Attention! Code compilation must be disabled before installing the extension. Otherwise, leaving code compilation enabled can make your store inaccessible for visitors. You can disable code compilation in your admin panel at System > Tools > Compilation and click “Disable”. Complete the steps to install the extension:
1. Download a zip file and unpack it.
2. Upload all files from the zip file to the root folder of your Magento 1 installation.
3. In your admin panel, go to System > Cache Management and flush Magento cache.
4. Turn code compilation back on in System > Tools > Compilation after the extension was successfully installed.
5. Log out from Magento and login to reload ACL (account control level) rules.
6. After that, Instagram Feed extension is ready to work.
The General Settings where you can enable and configure the extension are
located at System > Configuration > Neklo > Instagram Feed > General Settings.
Frequently Asked Questions
2. Unpack the archive purchased from our Magento Store and copy the contents of the ‘extension’ folder to the root folder of your Magento installation.
3. Log out from Magento Admin panel if you are logged in and then log back.
4. Clear the cache. If Cache Control is enabled in Magento go to ‘System > Cache Management’ section, select ‘Refresh’ under ‘All Cache’ drop-down menu and press ‘Save Cache Settings’.
5. Go to ‘System > Configuration > NEKLO tab > Extensions & Contact’ section and check the list of extensions installed for the name of your purchased extension. If it is in the list the installation is complete.
In case your stores run on separate live Magento installations, you need to buy an extension for each of them.
And now, please, follow these steps:
1. Open app/etc/local.xml
2. Replace
3. Log in to admin panel and disable the compilation.
4. Revert the changes in the local.xml
5. Clear the cache.
1. Edit … file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
At this point the extension is completely disabled and is not visible for Magento.
Now you can safely remove the extension files, although it is not necessary.
1. Edit app/etc/modules/Neklo_XXX.xml file (where XXX stands for the extension name/code).
2. Change "true" to "false".
3. Clear the cache.
As soon as you have done it the extension is disabled completely, meaning it no longer affects any Magento functionality.
1. Please open app/locale/en_US/ Neklo_XXX.csv, copy it to your locale folder, for example to app/locale/de_DE/ Neklo_XXX.csv and change the wording after the "," so the line will look like "Product review","Testbericht".
2. If there are the necessary language packs installed, you can use inline translation. To do that, please, go to admin/system/configuration/ developer, choose the storeview you want to translate and enable inline translation for it. Then go to the front end, select text and translate.
2. Download the extension (it will be always the latest extension version)
3. Unpack the downloaded folders
4. Disable the Compilation mode in Magento
5. Upload the overwriting existent files of our extensions to Magento root folder (please note that if you customized the files of our extension, the customizations will be overwritten)
6. Refresh site cache (if it\'s enabled)
7. Re-run the Compilation mode
Reasons to choose NEKLO
We have a qualified support team that is always there to help. We look forward to challenges and approach each of them with an open mind and a nonstandard way of thinking. If there is a problem, we know the solution.
We earned the right to be trusted and proud of the work we have done. We completed many tasks and have a lot to come. We have worked on broad range of domains such as e-Business, Supply Chain Management, Pharmaceuticals, Healthcare, Education, Data Warehousing and more.
We deliver solutions that that we know will work. 40% of our developers are Magento, Oracle and Zend certified. We are enthusiastic about what we do, we are the experts in the field of eCommerce and have a portfolio worth a look.
